TERMS OF SERVICE

Effective Date: April 20, 2026 | Last Updated: April 20, 2026

 

PLEASE READ THESE TERMS OF SERVICE CAREFULLY. THEY CONTAIN IMPORTANT INFORMATION ABOUT YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS, INCLUDING A BINDING ARBITRATION AGREEMENT, A CLASS-ACTION AND JURY-TRIAL WAIVER, DISCLAIMERS OF WARRANTIES, AND LIMITATIONS OF LIABILITY. SEE SECTION 17.

1. Acceptance of Terms

These Terms of Service (the “Terms”) are a binding contract between you (“you,” “your,” or “Customer”) and Kössit Technologies (“Kössit Technologies,” “we,” “us,” or “our”). They govern your access to and use of our website located at www.kossit.com, our online store, our hardware products, and any related services, features, or content (collectively, the “Services”).

By accessing the Services, creating an account, placing an order, or clicking a button or checkbox labeled “I Agree,” “Place Order,” or similar, you: (a) acknowledge that you have read, understood, and agree to be bound by these Terms (including the binding arbitration and class-action waiver provisions in Section 17); (b) represent that you are at least 18 years of age or the age of majority in your jurisdiction; and (c) represent that you have the legal authority to enter into these Terms.

If you do not agree to these Terms, you must not use the Services.

2. Eligibility and Account Registration

You may be required to create an account to purchase products or access certain features. You agree to:

• Provide accurate, current, and complete information during registration.
• Maintain and promptly update your account information.
• Maintain the confidentiality of your login credentials and promptly notify us of any unauthorized use of your account.
• Be responsible for all activities that occur under your account.

We reserve the right to suspend or terminate your account, refuse service, cancel orders, or remove content at our sole discretion if we believe you have violated these Terms or engaged in fraudulent or unlawful activity.

3. Products and Descriptions

We sell physical technology hardware and related accessories. We use reasonable efforts to describe and display products accurately, including specifications, pricing, and availability. However, we do not warrant that product descriptions, images, colors, packaging, or other content on the Site are accurate, complete, reliable, current, or error-free. Minor variations in color, dimension, or appearance may occur.

4. Orders, Pricing, and Payment

5. Shipping, Title, and Risk of Loss

Estimated shipping times are provided for convenience only and are not guaranteed. We are not responsible for delays caused by carriers, customs, weather, acts of God, or other events outside our reasonable control.

6. Returns, Refunds, Warranty, and Safety

Returns, refunds, and exchanges are governed by our separate Returns Policy, which is incorporated into these Terms by reference. Products may generally be returned within the period and under the conditions set forth in the Returns Policy. Limited hardware warranty coverage, exclusions, and the sole remedies available for defective products are also described in the Returns Policy.

7. Acceptable Use

You agree not to, and will not assist or permit any third party to:

8. Intellectual Property Rights

The Services and all related content—including text, graphics, logos, icons, images, audio, video, software, firmware, product designs, and the selection and arrangement thereof (collectively, the “Content”)—are owned by Kössit Technologies or its licensors and are protected by United States and international intellectual-property laws.

9. User-Generated Content

If you submit reviews, comments, photographs, suggestions, or other materials to the Services (“User Content”), you grant Kössit Technologies a worldwide, perpetual, irrevocable, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, distribute, perform, and display such User Content in any and all media and for any lawful business purpose.

10. Copyright Complaints (DMCA)

We respect the intellectual-property rights of others. If you believe content on the Site infringes your copyright, please send a notice complying with 17 U.S.C. § 512(c)(3) to our designated agent at info@kossit.com. Repeat infringers may have their accounts terminated.

11. Third-Party Services and Links

The Services may contain links to third-party websites, products, or services. We do not control and are not responsible for such third-party content, and inclusion of a link does not imply endorsement. Your dealings with third parties are solely between you and the third party.

12. Software and Firmware Updates

Products may include firmware or companion software. We may, from time to time and at our sole discretion, make available updates, upgrades, patches, and bug fixes. You acknowledge that certain updates may be required for continued functionality, security, or legal compliance. You consent to automatic delivery and installation of such updates, unless you opt out through an in-product setting where offered.

All products are subject to availability. We reserve the right to limit quantities, discontinue products, change product specifications, and refuse or cancel any order at any time, including after an order has been submitted.

4.1. Order Acceptance

Your submission of an order constitutes an offer to purchase, subject to these Terms. Our acknowledgment of your order (for example, an automated confirmation email) is not acceptance. A binding contract is formed only when we ship the product or send a separate acceptance notice. We may decline or cancel any order for any lawful reason, including pricing errors, suspected fraud, or inventory limitations.

4.2. Pricing and Typographical Errors

All prices are stated in U.S. Dollars (USD) unless otherwise noted and do not include taxes, duties, or shipping fees, which will be calculated and displayed at checkout. If we discover a pricing or description error after your order is submitted, we may, at our option, (a) contact you for instructions, (b) cancel the order and issue a full refund, or (c) fulfill the order at the corrected price with your consent.

4.3. Payment

We accept the payment methods displayed at checkout. You represent and warrant that you are authorized to use the payment method you provide. You authorize us, or our payment processor, to charge the total amount of your order, including applicable taxes and shipping, to that payment method. If payment is declined, we may cancel the order.

4.4. Taxes

You are responsible for all applicable sales, use, excise, value-added, and similar taxes. Where we are required to collect sales or use tax, the applicable amount will be added to your order total.

Title to products and risk of loss pass to you upon delivery to the carrier at our shipping facility (F.O.B. Origin), unless otherwise required by law. Claims for lost or damaged shipments should be directed to the carrier, though we will reasonably assist you.

You agree to carefully read and follow all product documentation, installation instructions, and safety warnings provided with our products. Improper installation, modification, or use of the products, including use inconsistent with the provided instructions, may result in damage to the product, property damage, or personal injury, and may void any applicable warranty.

Nothing in these Terms or the Returns Policy is intended to limit rights you may have under mandatory consumer-protection laws in your jurisdiction.

• Use the Services for any unlawful, fraudulent, harmful, or unauthorized purpose.
• Resell, lease, or sublicense the Services or products purchased from us without our prior written consent, except as permitted by applicable consumer law.
• Reverse-engineer, decompile, disassemble, or attempt to derive source code from any firmware or software embedded in our products, except to the extent expressly permitted by law.
• Interfere with, disrupt, or create an undue burden on the Site or the networks and services connected to it.
• Use any automated means (including bots, scrapers, or crawlers) to access, monitor, or copy the Site, except for search-engine indexing permitted by our robots.txt.
• Upload or transmit any viruses, malware, or other harmful code.
• Submit false, misleading, or fraudulent information, including fraudulent returns or chargebacks.
• Violate the rights of others, including intellectual-property, privacy, and publicity rights.
• Impersonate any person or entity or misrepresent your affiliation with any person or entity.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site and the firmware and software embedded in our products solely for your personal, non-commercial use. All rights not expressly granted are reserved.

“Kössit,” the Kössit logo, and all related names, marks, and slogans are trademarks of Kössit Technologies. You may not use them without our prior written permission. All other trademarks appearing on the Services are the property of their respective owners.

You represent and warrant that you own or control all rights to the User Content and that it does not infringe any third-party rights or violate applicable law. We may, but are not obligated to, monitor, edit, or remove User Content. We are not responsible for User Content submitted by you or any third party.

13. Disclaimer of Warranties

EXCEPT FOR ANY EXPRESS LIMITED WARRANTY DESCRIBED IN OUR RETURNS POLICY, THE SERVICES AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KÖSSIT TECHNOLOGIES AND ITS AFFILIATES, LICENSORS, AND SUPPLIERS DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AS WELL AS ANY WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM HARMFUL COMPONENTS, OR THAT ANY PRODUCT WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU IN THEIR ENTIRETY, AND YOU MAY HAVE ADDITIONAL RIGHTS UNDER APPLICABLE LAW.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL KÖSSIT TECHNOLOGIES, ITS AFFILIATES, OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, LOSS OF USE, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL THE AGGREGATE LIABILITY OF KÖSSIT TECHNOLOGIES ARISING OUT OF OR RELATED TO THESE TERMS EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS PRECEDING THE EVENT, OR (B) ONE HUNDRED U.S. DOLLARS (US$100).

Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be waived or limited under mandatory law. Mandatory consumer-protection rights available to you under the laws of your jurisdiction remain unaffected.

15. Indemnification

You agree to defend, indemnify, and hold harmless Kössit Technologies, its affiliates, and their respective officers, directors, employees, agents, licensors, and suppliers from and against any and all claims, demands, damages, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use or misuse of the Services or products; (b) your violation of these Terms; (c) your violation of any rights of another, including intellectual-property or privacy rights; or (d) your User Content.

16. Suspension and Termination

We may suspend or terminate your access to all or part of the Services at any time, without notice and without liability, including if we reasonably believe you have violated these Terms. Upon termination, your right to access and use the Services will immediately cease. Sections that by their nature should survive termination will survive, including Sections 6 (Returns), 8 (Intellectual Property), 9 (User Content), 13 (Disclaimer), 14 (Limitation of Liability), 15 (Indemnification), 17 (Arbitration), and 18 (General).

17. Binding Arbitration and Class-Action Waiver

THIS SECTION REQUIRES ARBITRATION OF DISPUTES ON AN INDIVIDUAL BASIS AND LIMITS YOUR ABILITY TO SEEK RELIEF IN COURT OR AS PART OF A CLASS. PLEASE READ CAREFULLY.

17.1. Agreement to Arbitrate

You and Kössit Technologies agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or any products (a “Dispute”) shall be resolved by binding individual arbitration, except (a) you or we may assert claims in small-claims court if they qualify, or (b) either party may seek injunctive relief in a court of competent jurisdiction to protect its intellectual-property rights.

17.2. Arbitrator and Rules

The arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules, as modified by these Terms. The arbitration will be conducted by a single, neutral arbitrator. If the AAA is unavailable, the parties will select an alternative administrator.

17.3. Location; Filing Fees

The arbitration will be conducted in King County, Washington, or any other location agreed upon by the parties, or by teleconference or videoconference. We will reimburse arbitration filing fees in excess of those you would pay to file in court, up to the amount of the filing fee, for claims totaling less than US$10,000 unless the arbitrator determines your claim was frivolous.

17.4. Class-Action and Jury-Trial Waiver

17.5. Opt-Out

You may opt out of this arbitration agreement by sending written notice of your decision to opt out to info@kossit.com within thirty (30) days of first agreeing to these Terms. The notice must include your full name, mailing address, and a clear statement that you wish to opt out of arbitration.

17.6. Severability

If any portion of this Section 17 is held unenforceable, the remainder will continue in force, except that if the class-action waiver is held unenforceable as to any claim, that claim shall be severed and proceed in court, while all other claims proceed in arbitration.

18. General Provisions

18.1. Governing Law

These Terms and any Dispute are governed by the laws of the State of Washington, United States, without regard to conflict-of-laws principles, except that the Federal Arbitration Act, 9 U.S.C. §§ 1 et seq., governs the interpretation and enforcement of Section 17. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

18.2. Venue

Subject to Section 17, any judicial proceeding (including enforcement of an arbitral award or claims within the small-claims exception) shall be brought exclusively in the state or federal courts located in King County, Washington, and the parties consent to personal jurisdiction and venue there.

18.3. Changes to the Terms

We may modify these Terms at any time by posting the revised version on the Site and updating the “Effective Date.” Material changes will be communicated by reasonable means, such as email, an in-product message, or an on-Site notice. Your continued use of the Services after the effective date constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, your sole remedy is to stop using the Services.

18.4. Force Majeure

We will not be liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, natural disasters, pandemic, war, terrorism, civil disturbance, governmental action, labor disputes, carrier delays, supply-chain disruptions, or failures of the Internet or public utilities.

18.5. Assignment

You may not assign or transfer these Terms or any rights or obligations without our prior written consent. We may assign these Terms, in whole or in part, without notice.

18.6. Notices

Notices to you may be provided by email to the address associated with your account or by posting on the Site. Notices to us must be sent to:

18.7. Entire Agreement; Severability; Waiver

These Terms, together with the Privacy Policy and Returns Policy, constitute the entire agreement between you and Kössit Technologies regarding the Services and supersede all prior agreements and understandings. If any provision is held invalid or unenforceable, the remaining provisions will continue in full force. A waiver of any provision shall not be deemed a waiver of any other provision or of any subsequent breach.

18.8. No Third-Party Beneficiaries

These Terms are for the benefit of you and Kössit Technologies only and are not intended to confer any rights upon any third party.

18.9. Headings

Section headings are for convenience only and do not affect the interpretation of these Terms.

19. Contact Us

If you have questions about these Terms, please contact us:

YOU AND KÖSSIT TECHNOLOGIES AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. YOU AND WE WAIVE ANY RIGHT TO A JURY TRIAL. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.

Kössit Technologies
Email: info@kossit.com

Kössit Technologies
Email: info@kossit.com
Telephone: 206-557-9476